Basic Website Build Package

Domain Registration: Simple domain registration with a standard domain name.

Basic Design: Template-based design with a responsive layout for desktop and mobile.

CMS Integration: Basic content management system (standard theme) for easy updates.



Platform Setup: Basic e-commerce setup (e.g., Shopify Lite) for selling your products or services.

Catalog Setup: Standard service catalog with descriptions and images for up to 5 products/services.

Shopping Cart & Checkout: Simple integration with limited payment options (1 payment portal).

Analytics Tools: Implementation of Google Analytics for tracking performance.

Conversion Rate Optimization: Basic efforts to improve your site’s conversion rates.

Refund Policy

Thank you for choosing You Know What. We strive to provide excellent digital marketing services and high-quality templates. Please review our refund policy below:

1. Non-Refundable Products

• Digital Marketing Templates: All template sales are final and non-refundable. We strongly encourage customers to review the product descriptions and ensure that the templates meet their requirements before purchasing. Due to the digital nature of our products, no refunds, exchanges, or credits will be offered after the template has been purchased and delivered.

2. Subscription Services

• Digital Marketing Subscription Services: Our subscription services require a minimum of two weeks to be fulfilled once payment has been received and all required information has been submitted.

  • If you wish to cancel your subscription, you must provide written notice of cancellation at least [Insert Notice Period, e.g., 30 days] before your next billing cycle to avoid being charged for the subsequent period.

  • Refunds for Subscription Services: No refunds will be issued for subscription fees that have already been paid, even if the services have not been fully utilized.

3. Service Delays or Issues

If you experience any delays or issues with your digital marketing services or template delivery, please contact us at Oh@youknwwhat.com. While we do not offer refunds, we are committed to resolving any issues or discrepancies to ensure that you receive the services you paid for.

4. Exceptions

We do not offer refunds except in extraordinary circumstances, such as:

• A technical error that resulted in duplicate charges or payments.

• Failure on our part to provide the service within the stipulated time frame due to unforeseen circumstances. In such cases, refunds will be considered on a case-by-case basis.

5. Contact Us

If you have any questions regarding this refund policy or need further assistance, please contact us at:

• Email: Oh@youknwwhat.com

We appreciate your understanding of our refund policy.